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Message Board

This resource will keep you informed of important dates and plan changes.

Stay in the Know

Flexible Spending Accounts are regulated by the IRS. If the IRS makes changes to the rules that govern FSAs, we’ll let you know through the Message Board.

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Oct 13 2016

Important Information about Emails and Links

Administration of the FSAFEDS Program transitioned from ADP to WageWorks on September 1, 2016. As part of this transition, the tools used for sending emails to FSAFEDS participants have changed.

Sep 1 2016

Internet Browser Requirements for the New FSAFEDS.com

The new FSAFEDS website is best viewed with Internet Explorer versions 9.0 and 10.0, Mozilla Firefox version 23.0 or higher, as well as the latest versions of Chrome and Safari. It is also compatible with most mobile devices.

Sep 1 2016

Linked Spouse Accounts (Shared Accounts)

FSAFEDS offers spouses the opportunity to link their accounts, so when one spouse's balance has been exhausted, paperless reimbursement claims are automatically forwarded and processed against the spouse's account with a remaining balance.

Sep 1 2016

Reminder about Pending Dependent Care FSA Claims

All pending Dependent Care FSA claims that were not reimbursed prior to the blackout period have been transitioned to WageWorks.

Sep 1 2016

Important Information about Paperless Reimbursements

Are you enrolled in paperless reimbursement (PR)? If so, please read the following details to learn more about claims processing and other important details.

Sep 1 2016

Registering for Account Access

When visiting the new FSAFEDS website for the first time on or after September 1, 2016, you'll need to set up a new username and password to access your account. Get started by completing an online registration process.

Sep 1 2016

Updated Contact Information

We're here to help when you need additional assistance, but some of our contact details have changed. Here's how to contact us:

Sep 1 2016

Welcome to the New FSAFEDS Website!

Thank you for visiting the new FSAFEDS website. The website has been completely refreshed - making it simple to find the information you need, when you need it.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)