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This is the place to be for the latest information regarding FSAFEDS. Check back periodically for updates. You can view past What's New postings at our Communication Library.
Announcements
April 2014
FSAFEDS Reimbursement Statements Now Display Account Summary Information
March 2014
FSAFEDS Staff Limited on Monday Due to Inclement Weather
December 2013
IRS Announces the 2014 Medical Mileage Rate Effective January 1
September 2013
FSAFEDS Web Maintenance: Friday, September 20th
August 2013
NEW: Some Items Such As Massage Therapy Are Now Eligible
FSAFEDS Web Maintenance: Wednesday, August 28th
IMPORTANT: FSAFEDS Email Address Will Change
July 2013
FSAFEDS Web Maintenance: Saturday, July 27th through Sunday, July 28th
FSAFEDS and the Supreme Court Decision on DOMA
June 2013
FSAFEDS Web Maintenance: Friday, June 28th
May 2013
FSAFEDS Web Maintenance: Friday, May 17th
March 2013
FSAFEDS Web Maintenance: Monday, March 25th
Important Information Regarding Upcoming Claims Deadlines and Claims Processing
FSAFEDS Web Maintenance: Sunday, March 10th
How Does Sequestration Affect Your FSAFEDS Account?
February 2013
FSAFEDS Web Maintenance: Saturday, February 16th
January 2013
FSAFEDS Web Maintenance: Friday, January 18th
December 2012
FSAFEDS Online Claim Submission Now Accepting .PDF Documents!
FSAFEDS Web Maintenance: Friday, December 14th
November 2012
IRS Announces the 2013 Medical Mileage Rate Effective January 1!
September 2012
FSAFEDS Web Maintenance: Friday, September 28th
September 2012
FSAFEDS Announces New Online Claim Submission!
September 2012
FSAFEDS Web Maintenance: Sunday, September 23rd
August 2012
SHPS Human Resource Solutions is now ADP Benefit Services KY, Inc.
July 2012
Tell a Newly Hired Co-worker About FSAFEDS!
February 2012
FSAFEDS Announces Changes Regarding Health Care Receipts
January 2012
FSAFEDS Web Maintenance: Sunday, January 29th
January 2012
FSAFEDS Announces New 2012 Mileage Rate Beginning January 1!

April 2014

FSAFEDS Reimbursement Statements Now Display Account Summary Information

Your FSAFEDS reimbursement statements have a new and improved look. They now include account summary information at the top, so you have quick access to your annual election amount, total allotments received, total claims submitted, total claims paid, total pending claims, and your remaining balance on your current active account(s).

Your recent claim activity and payment summary are located just below the new account summary section.

We hope you agree that these enhancements will make it easier to manage your account and we look forward to continuing to serve you.


March 2014

FSAFEDS Staff Limited on Monday Due to Inclement Weather

FSAFEDS staff will be limited and we may not be available on Monday due to inclement weather in the area. We apologize for any inconvenience this may cause.


December 2013

IRS Announces the 2014 Medical Mileage Rate Effective January 1

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective January 1, 2014, if you submit a claim for travel to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 23.5 cents per mile.


September 2013

FSAFEDS Web Maintenance: Friday, September 20th

We will be performing web maintenance on Friday, September 20th. As a result the "My Claims" section of our web site will not be available beginning Friday evening at 9:15 p.m. until 11:30 p.m., Eastern Time. We apologize for any inconvenience this may cause.


August 2013

NEW: Some Items Such As Massage Therapy Are Now Eligible

The following items/services are now eligible for reimbursement from your HCFSA without a Letter of Medical Necessity (LMN):

  • Lactation Consultants
  • Massage Therapy
  • Sunscreen with SPF 15 or higher (previously it was SPF 30 or higher)

Please refer to the Eligible Expenses Juke Box for more details regarding the eligibility of items and services.


August 2013

FSAFEDS Web Maintenance: Wednesday, August 28th

We will be performing web maintenance on Wednesday, August 28th. As a result the "My Account Summary" and "Enrollment" sections of our web site will not be available beginning Wednesday evening at 9:15 p.m. until 11:00 p.m., Eastern Time. We apologize for any inconvenience this may cause.


August 2013

IMPORTANT: FSAFEDS Email Address Will Change

During 2012, SHPS, the third party administrator of FSAFEDS, changed its name to ADP Benefit Services KY, Inc. You may notice references to ADP Benefit Services KY, Inc. on www.FSAFEDS.com, as well as in program materials and communications.

Beginning Thursday, August 29th our email address will change to FSAFEDS@adp.com. Please use this email address to contact us going forward. This will ensure that your message is addressed promptly.

We want to make you aware of this change and we look forward to continuing to serve you!


July 2013

FSAFEDS Web Maintenance: Saturday, July 27th through Sunday, July 28th

We will be performing web maintenance on the evening of Saturday, July 27th through the morning of Sunday, July 28th. As a result the "My Account Summary" and "Enrollment" sections of our web site will not be available beginning Saturday, July 27th at 11:00 p.m. until Sunday, July 28th at 11:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.


July 2013

FSAFEDS and the Supreme Court Decision on DOMA

On June 26, 2013, the Supreme Court ruled that Section 3 of DOMA is unconstitutional. As a result of this decision, the United States Office of Personnel Management is now able to extend benefits to all legally married same-sex spouses of Federal employees and annuitants, regardless of their State of residency.

Effective immediately, an employee who is enrolled in FSAFEDS may request reimbursement for eligible health care expenses incurred by a legally married same-sex spouse or related child. In addition, childcare for a child of an enrollee's same-sex spouse is eligible under a Dependent Care FSA.

Employees in existing same-sex marriages will have 60 days following the date of the decision (i.e., until August 26, 2013 to enroll in FSAFEDS or increase their existing FSAFEDS election amount. New enrollments and election changes for 2013 will not be accepted after September 30, 2013. After September 30, 2013, employees will only be able to change their election for 2014 through Open Season enrollment.


June 2013

FSAFEDS Web Maintenance: Friday, June 28th

We will be performing web maintenance on Friday, June 28th. As a result, the "My Claims" section of our web site will not be available beginning Friday at 7:00 p.m. until Saturday 8:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.


May 2013

FSAFEDS Web Maintenance: Friday, May 17th

We will be performing web maintenance on Friday, May 17th. As a result, the "My Claims" section of our web site will not be available beginning Friday at 9:30 p.m. until Saturday 12:30 a.m., Eastern Time. We apologize for any inconvenience this may cause.


March 2013

FSAFEDS Web Maintenance: Monday, March 25th

The My Account Summary and Enrollment sections of our web site will be unavailable this evening Monday, March 25th from 9:30 p.m. until 11:30 p.m., Eastern Time for system maintenance. We apologize for any inconvenience this may cause.


March 2013

Important Information Regarding Upcoming Claims Deadlines and Claims Processing

Don't forget, you have until April 30, 2013 to submit claims for the 2012 Benefit Period, and those expenses must be incurred by March 15, 2013.

It should take no longer than 5 to 7 business days from the time you submit your claim until you receive reimbursement by direct deposit. If you participate in Paperless Reimbursement, it may take up to 10 to 12 business days from the time your FEHB plan submits your claim until your funds are deposited into your account via EFT.

If you submit claims via Online Claim Submission, you will NOT receive a claim receipt confirmation. You can view your pending online claims by logging into My Account Summary and going to My Claims, click on Advanced Search and select the "Pending Claims" filter.


March 2013

FSAFEDS Web Maintenance: Sunday, March 10th

We will be performing web maintenance on Sunday, March 10th. As a result, the My Claims section of our web site will not be available beginning at 9:00 a.m. until 10:30 a.m., Eastern Time. We apologize for any inconvenience this may cause.


March 2013

How Does Sequestration Affect Your FSAFEDS Account?

FSAFEDS must abide by IRS guidance, which does not allow a furlough, in and of itself, to be considered as a Qualifying Life Event (QLE) to change the annual election amount of an FSA. OPM does not have the authority to issue guidance that is inconsistent with or supersedes the regulations of another agency (in this case the IRS).

For the impending sequester, there is no QLE that is applicable for changing a health care election. A participant could presumably experience a change in cost/need of coverage for dependent care due to a change in daycare costs/needs. As a result, that is the only applicable QLE that could be attributed to sequester.


February 2013

FSAFEDS Web Maintenance: Saturday, February 16th

We will be performing web maintenance on Saturday, February 16th. As a result, the My Claims section of our web site will not be available beginning Saturday, February 16 at 9:00 p.m. until Sunday, February 17 at 7:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.


January 2013

FSAFEDS Web Maintenance: Friday, January 18th

We will be performing web maintenance on Friday, January 18th. As a result, the My Claims section of our web site will not be available beginning at 9:15 p.m. until 10:00 p.m., Eastern Time. We apologize for any inconvenience this may cause.


December 2012

FSAFEDS Online Claim Submission Now Accepting .PDF Documents!

FSAFEDS is pleased to announce the Online Claim Submission feature now allows you to upload .PDF documents, in addition to .JPEG and .TIF image files. We hope this additional enhancement will make submitting your claims online even more convenient.

As a reminder, you can access the new "Online Claim Submission" section when you log into your "My Account Summary" and click on "My Claims". Step-by-step instructions make submitting your online claims as easy as 1-2-3!

If you have any questions about submitting a claim, please contact us at FSAFEDS@shps.com or toll-free at 1-877-FSAFEDS (372-3337), TTY: 1-800-952-0450, Monday through Friday, 9:00 a.m. until 9:00 p.m., Eastern Time.

December 2012

FSAFEDS Web Maintenance: Friday, December 14th

We will be performing web maintenance on Friday, December 14th. As a result, the My Claims section of our web site will be unavailable from 9:15 p.m. until 11:15 p.m., Eastern Time. We apologize for any inconvenience this may cause.


November 2012

IRS Announces the 2013 Medical Mileage Rate Effective January 1

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective January 1, 2013, if you submit a claim for travel to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 24 cents per mile.


September 2012

FSAFEDS Web Maintenance: Friday, September 28th

We will be performing web maintenance on Friday, September 28th. As a result, the My Claims section of our web site will not be available beginning Friday, September 28 at 9:00 p.m. until Saturday, September 29 at 9:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.


September 2012

FSAFEDS Announces New Online Claim Submission!

FSAFEDS is excited to announce the implementation of our new Online Claim Submission feature. Now you may submit your claims for reimbursement from your FSA on the web when you have scanned images of your supporting documentation.

You can access the new "Online Claim Submission" section when you log into your "My Account Summary" and click on "My Claims". Step-by-step instructions make submitting your online claims as easy as 1-2-3!

Here are just a few highlights of the new "Online Claims Center":

  • You simply enter your service type, dates of service, requested amount and provider information.
  • Follow the easy steps to upload your images of receipts, prescriptions and other supporting documentation.
  • Print your claim(s) when you are finished.

Sounds simple and convenient, right? We hope you are as excited about this new feature as we are!

Don't worry - if you don't have image files of your supporting documentation the standard claim forms will still be available under Forms on www.FSAFEDS.com. Please note: If you submit your claim via the website, please do not mail or fax the same claim to FSAFEDS.

If you have any questions about submitting a claim, please contact us at FSAFEDS@shps.com or toll-free at 1-877-FSAFEDS (372-3337), TTY: 1-800-952-0450, Monday through Friday, 9:00 a.m. until 9:00 p.m., Eastern Time.


September 2012

FSAFEDS Web Maintenance: Sunday, September 23rd

We will be performing web maintenance on Sunday, September 23rd. As a result, the My Claims section of our web site will be unavailable from 8:00 a.m. until 11:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.


August 2012

SHPS Human Resource Solutions is now ADP Benefit Services KY, Inc.

SHPS Human Resource Solutions, the third party administrator of FSAFEDS, is now ADP Benefit Services KY, Inc. You may notice references to ADP Benefit Services KY, Inc. on www.FSAFEDS.com, as well as in program materials and communications over the next several months as we transition to the new name.

The FSAFEDS Program will not experience any changes as a result. You will continue to receive the same level of service you have become accustomed to receiving.

We want to make you aware of the name change and we look forward to continuing to serve you!


July 2012

Tell a Newly Hired Co-worker About FSAFEDS!

Today, many agencies are placing a renewed emphasis on mentoring relationships between employees. These relationships serve as an opportunity for newly hired employees to "learn the ropes" about Federal employment from seasoned veterans at their new agencies.

There is a wealth of information you receive as a new Federal employee and the amount can seem overwhelming. Guidance from an experienced employee can be critical to getting a new hire started in the right direction, including how to make informed decisions about employee benefits.

As an FSAFEDS participant, you are experiencing tax savings benefits that come with a flexible spending account. Whether you are contributing $250 or $5,000 to your account this year, you are paying less in taxes and putting more money into your pocket. Be sure to share your experience with FSAFEDS with all of your new co-workers. They will thank you for it later!

Newly hired employees have 60 days after their start date to enroll in the FSAFEDS Program, so there's plenty of time to share your expertise on important factors like:

Do they realize how many health care expenses are eligible?

Are they aware that day care expenses are also covered?

Do they know how easy it is to use?

Encourage new employees to visit www.FSAFEDS.com for more information. Help them get started on the path to financially-sound career decisions. Be an FSAFEDS mentor and explain how a flexible spending account can help them pay less in taxes every year!


February 2012

FSAFEDS Announces Changes Regarding Health Care Receipts

In the past, some participants have submitted receipts for expenses, such as office visits or co-pays that only reflected the amount paid. Have you been sending receipts without the type of service and/or provider information included? If so, we wanted to let you know we can no longer accept receipts that do not show both the type of service and name and address of the provider to reimburse your Health Care claim.

If your receipts clearly indicate the date(s) of service, type of service and name and address of your provider, that's great! Keep submitting those with your claims!

If you participate in Paperless Reimbursement, this only applies to you if you submit a manual claim.

Here are a few tips on how to submit a Health Care claim to ensure a prompt reimbursement.

  • You must file a claim form with FSAFEDS to be reimbursed for an eligible expense. The Health Care Claim Form is available on the FSAFEDS web site at www.FSAFEDS.com.
  • With your completed claim form, you must include supporting documentation for your health care expenses with your claim.
  • The bill or signed receipt must include the date(s) of service, type of service, name and address of the provider and amount paid.

For more detailed information on submitting Health Care claims, please refer to the Clean Claim Quick Reference Guide.


January 2012

FSAFEDS Web Maintenance: Sunday, January 29th

The My Account Summary and Enrollment sections of our web site will be unavailable for a few minutes on Sunday, January 29th from 9:00 a.m. until 9:15 a.m., Eastern Time and then possibly again between 11:30 a.m. until 11:45 a.m., Eastern Time for system maintenance. We apologize for any inconvenience this may cause.


January 2012

FSAFEDS Announces New 2012 Mileage Rate Beginning January 1!

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective January 1, 2012, if you submit a claim for travel to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 23 cents per mile.

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