Most Popular Questions
All OTC medicines or drugs (excluding insulin) require a physician's prescription to be considered for reimbursement. Please refer to the OTC Quick Reference Guide (PDF) for more information on submitting a claim for OTC medicines or drugs.
Reasonable quantities of OTC drugs are reimbursable if purchased for either existing or imminent medical conditions. If large quantities are necessary for the treatment of an existing condition, the physician's prescription must also indicate that the quantity being purchased is necessary for the treatment of the diagnosed medical condition.