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FAQs

Most Popular Questions

Does paperless reimbursement speed up the FEHB or FEDVIP claims-paying process?

No, it doesn't. The timeline for your FEHB and/or FEDVIP plan to process a claim has not changed. Although once your claim has been processed, it will automatically be submitted to your FSAFEDS account. Your FEHB plan forwards your retail and mail-order pharmacy claims to FSAFEDS for processing from your Health Care FSA.

It may take up to 10 to 12 business days from the time your FEHB plan submits your claim until your funds are deposited into your account via direct deposit.

The payment schedule for retail and mail-order pharmacy vendors is generally longer than what you may experience for medical, dental and vision claims. That means your pharmacy claims will most likely take longer for FSAFEDS reimbursement.