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FAQs

Most Popular Questions

How do I enroll in paperless reimbursement?

You will be prompted to sign up for paperless reimbursement (PDF) during Open Season. Once you've enrolled in FSAFEDS, you can opt to participate in paperless reimbursement for the current benefit period until September 30 - the last day to make changes before the next Open Season.

If you opt to participate outside of Open Season, your paperless reimbursement is effective the next day. You will need to manually submit claims for any services provided for you or your family members covered under your FEHB plan and/or FEDVIP plan that are processed prior to your paperless reimbursement effective date.

For enrollment steps, please see the Paperless Reimbursement Quick Reference Guide (PDF).

Important: You will need to manually submit claims for any services provided for you or your family members covered under your FEHB plan and/or FEDVIP plan that are processed prior to your paperless reimbursement effective date.