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Your resource to keep you informed of important dates and plan changes.

Jun 1, 2020

Dependent Care Costs Change Recently?

As more and more dependent care providers and schools respond to the call for social distancing, you may feel the need to make a change to your Dependent Care Flexible Spending Account (DCFSA) election. Changes to your DCFSA election mid-year are permitted, if you have experienced a qualifying life event. You may have experienced a qualifying life event that allows you to increase or decrease your election if:

  • You experience a change in employment status for you, your spouse or dependent
  • There is a change in cost or coverage of your dependent care services

The change to your account must be consistent with the reason for the change. For example, if a dependent care provider is no longer providing care (i.e., before/after care/daycare closes, summer day camp cancels or care is no longer needed) the election can be reduced. Similarly, if you need supplemental child or adult care due to an increase in hours worked, you may increase your election.

If you need to submit a QLE, you may log in to your online account at www.FSAFEDS.com.

Did you know that virtual day care is also eligible for reimbursement from your DCFSA? For more eligible dependent care expenses visit the Support & FAQ Center.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)