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Message Board

Your resource to keep you informed of important dates and plan changes.

Sep 1, 2016

Welcome to the New FSAFEDS Website!

Thank you for visiting the new FSAFEDS website. The website has been completely refreshed - making it simple to find the information you need, when you need it. You'll find all new tools and resources that make it easier than ever to manage your account.

When accessing your account through the website for the first time, you'll need to set up a new username and password by completing a quick registration process that's outlined in the Registering for Account Access message board post.

As a reminder, beginning at 9 a.m. Eastern Time today, normal operations resume for the customer service center, manual claims submissions, Letter of Medical Necessity (LMN), Qualified Reservist Distribution (QRD), and all other participant requests.

Processing of Paperless Reimbursement (PR) claims and pending dependent care claims will resume on Thursday, September 8, 2016. Spouse processing and linked spouse accounts (shared accounts) will be available at a later date. See the Important Information about Paperless Reimbursements message board post for more details.

If you receive FSAFEDS emails at a personal email address, please be sure to add wageworks.com to your safe senders list. This will help ensure you continue to receive emails about the FSAFEDS program.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)